Andy Clarke, the rabidly rugger-mad chief executive of ASDA, lists ‘being a people person‘ amongst his top tips. It is this dealing directly with the shopper that catapulted the 17 year-old shelf stacker in Grantham to an “all together better” - is it really? - stewardship on the top rung of the Walmart retail ladder. However when a question was put to chief executive Andy on the racial profiling of his customers, there ASDA be silence. TheBigRetort T he new ASDA customer-friendly store in Deptford High Street is said to be one of the smallest London retail stores. However, part of the retail group's ‘southern strategy‘, I was impressed with its size and space which gives the shopper the impression of the freedom to roam the aisles. Unfortunately it was a freedom that was not reserved for all its customers. As I made my way through the exit the guard stopped me, abruptly, and demanded - quite loudly - to look inside my Morrison's bag for life. Why...
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