THE BIG RETORT

Leaks over Lewisham In today's digital age, seeking assistance from companies and local authorities following complaints or issues has become a tedious endeavour. What was once a straightforward process has now evolved into a maze of automated responses, elusive chatbots, and dead-end "helplines".  Has the era of genuine customer support been replaced by the "Support Facade" enigma? TheBigRetort... Have you ever found yourself trapped in a cycle of endless automated messages, nonsensical music, playing over and over ad infinitum, leading absolutely nowhere?  Or perhaps you've experienced the frustration of being redirected from one department to another, only to end up back where you started?  These are tell-tale signs of Support Facade in action.  Support Facade, as we've named it, is the deceptive practice employed by Lewisham Council and those companies and individuals who feign assistance while secretly aiming to undermine your concern or clai...